How To Return
Above all, we want you to be happy
with your Night Bliss purchase.
If our product isn't working out for you, we offer the first 30 days of use as a free trial. Your credit card is charged when we ship the unit to you, but if we receive it back within 40 days (to allow time for shipping) and in original condition, we will issue a full refund to your credit card - including the original shipping cost.
Steps to follow if you are returning your Night Bliss under our Free Trial or 6 Month Use Plan offers:
Email or call our main office number during normal working hours (9:00-5:00 M-F Pacific time) and obtain an Return Merchandise Authorization (RMA) number from us. Units returned without an RMA provided by Night Bliss cannot be processed for credit.
Please be prepared to provide:
The name of original purchaser
Your phone number and best time to call
Your email address
A description of the reason you are returning the unit (Please be specific, as we really want to know why it didn’t work for you.)
Once you receive the RMA# from us,
please follow these instructions:
Both the Night Bliss air blower unit and the wireless activator button need to be returned together. We suggest keeping the original box and packing until you are sure you won't be needing it.
The Mounting Brace and Courtesy Bar components also need to be returned at the same time for credit. Take care to repack unit carefully to protect contents from damage during shipping.
Take the box to your local UPS.
Email us the tracking number as soon as possible, along with the RMA #.
Upon receipt and inspection of your unit confirming condition, we will issue the appropriate credit to the original charge card that was used to make the purchase. If returned under the 30 day Free Trial offer, the credited amount will include up to $30 of your original shipping cost.
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